Privacy Notice.

What we collect, why, who helps us run the site, and your choices. Plain English. Effective November 10, 2026.

Who we are

This site is operated by Cupani (Cupani Automotive Shop Intelligence), founded by Carmine Cupani. Legal entity: Cupani Solutions, LLC. This notice works alongside our Terms of Use.

Contact form

What we collect: your name, email, phone number, optional shop name, the course and topics you pick, and your message. We also use a hidden spam trap and a form timer.

Why: to reply to you, to understand what you need (for example, which course you want access to), and to keep spam out. We check that your email domain can receive mail and that your phone number looks valid.

Who handles it: submissions are delivered to us by Web3Forms (a form-delivery service) and protected by an hCaptcha security check. Those providers process the data to deliver the message and stop bots, under their own privacy terms.

AI assistant

• When you send a message, it is sent with your recent chat history and page context (for example, calculator values you chose) to our third-party AI model provider to generate a reply. Under its terms, the provider may keep that content for up to 30 days (longer only where needed for safety, security or legal reasons) and doesn’t use it to train its models.
• Cupani logs only usage counts (such as messages per hour and total tokens per day), never the text of your messages. To enforce limits, we count messages against a one-way scrambled (hashed) version of your IP address; these counters expire within about two days. Daily totals are kept for up to 40 days.
• Your chat history and a short-lived assistant session are stored in your own browser (session storage) and are cleared when you close the tab.
• Please don’t enter personal information about yourself or anyone else in the chat.

Training accounts

If Cupani invites you to training, we keep your username, display name, a securely hashed password (never the password itself), the courses you have access to, your lesson progress, check and assessment results, certificates, and basic security records (such as sign-in times and a hashed IP address). We use this to run your courses, issue and verify certificates, and protect accounts.

Cookies and browser storage

• Training session cookie (cupani_sid): a strictly necessary cookie that keeps you signed in to training. It lasts up to 12 hours or until you sign out.
• Security checks: Cloudflare Turnstile (training sign-in and the assistant) and hCaptcha (contact form) may set or read their own cookies or similar data to tell people from bots.
• Session storage: we store your assistant chat, the assistant session and the course or topic you picked for the contact form in your browser for the current tab only.
• We don’t use advertising cookies or sell-your-data tracking.

Service providers

We use a small set of providers to run the site: Cloudflare (hosting, security and the Turnstile check), Web3Forms (contact form delivery), hCaptcha (contact form security check), Google Fonts (web fonts) and a third-party AI model provider for the assistant. They process data only to provide their services.

We don’t sell your data

Cupani does not sell or rent your personal information, and doesn’t share it for advertising. We share it only with the providers above to run the site, or when the law requires it.

Children

This site is for shop owners and their teams. It is not directed at children under 13, and we don’t knowingly collect their information. Training accounts are for people 18 and older. If you think a child has sent us information, contact us and we’ll delete it.

Your choices

You can ask us to see, correct or delete the information you sent through the contact form or your training account, subject to records we need to keep (for example, certificate verification). You can clear the assistant chat by closing the tab.

Changes

We may update this notice and will change the effective date when we do.

Contact

Privacy questions or requests? Reach us through the contact form.

Effective November 10, 2026.